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Terms of Use


These terms of use and privacy policy below are spelt out in connection with the use of the Telemedicine service on Use of this service signifies agreement to these terms and policy below.

– You are above the age of 18 years.
– Only health-related questions and discussions are allowed.
– You reserve the right to withhold any personal information that may identify you during any consultation but you agree to be liable to the consequence of incomplete information provided to our medical practitioners.
– We would try to keep the chat record in our database for future reference and medical aid but we cannot completely guarantee this. However, we guarantee 100% confidentiality on any health challenge you are being treated for on this website.
– You are solely responsible for the information on your device. We advise you to end every chat session and close the chat popup after every consultation.
– All our medical professionals are fully certified general practitioners.
– DO NOT USE THIS SITE FOR EMERGENCY MEDICAL NEEDS. If you experience a medical emergency, please go to the nearest hospital immediately.
– We understand the technical limitation the inability to perform a physical examination may pose. Therefore, this service is in no way meant to replace an actual physical consultation with a doctor. However, our professionals would act within acceptable limits to provide information regarding your health.
– Our doctors may provide links to general information resources that may be of interest to you. These are not to be used as medical diagnosis or treatment. Other than information received directly by you from physicians in the context of a telemedicine service, you should always talk to an appropriately qualified health care professional for diagnosis and treatment.
– You shall not attempt to disrupt the operation of this service by any method including spamming, threatening, use of abusive or vulgar language, transmission of pornographic, profane or indecent information of any kind, including without limitation any transmission constituting or encouraging conduct that would constitute a criminal offense . You shall not use the service in any manner that could damage, disable or impair the service. Failure of which would lead to a ban from the service.
– This service is operational from 8am to 6pm (WAT) everyday.
– This service is currently only available in Nigeria.

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